When the module "PDF Tickets with confirmation email" is activated, the tickets will be sent automatically as a PDF with the confirmation email.
Activate the ticket module
Log in to your bookingkit account, and under "Settings > Modules".
Activate the “PDF Tickets with confirmation email” module there with just one click.
Configure your Tickets
Under "Settings > Ticket configuration" you can set your ticket settings and displays (either for all or at experience level)
You can also show or hide the following content on the PDF ticket:
Show the time at which the experience ends
Show booking code
Show price value (selected price level)
Important note on the price shown on the PDF ticket:
This is the price selected by the end customer in the “Select ticket” dropdown in the checkout - i.e. the price before discounts or vouchers are applied:
So if the end customer has paid for their entire order with a value voucher, the PDF ticket will still show the selected price level.
The same applies if the end customer has used a coupon code
The same applies if the end customer has used a flexible ticket or a ticket with an open date.
The reason for this is that all our vouchers are always applied to the entire order value - so it is impossible for us to recognize the discount applied to a specific ticket.
You can also select from several ticket templates, choose to show the venue for your experience and any additional information.
Validate your Tickets
With our practical and free bookingkit app, you can easily scan and validate your tickets.
Integrate your barcodes into all common entry systems
You can export your ticket codes under "Statistics > Export > Services" and then integrate these into standard access control systems such as Korona and Skidata.
How do the tickets look like from your customer’s perspective?
You can see a preview of your tickets at any time under "Customization -> Ticket configuration".
The tickets make an ideal gift, as only the name of the participant, the payment status, date and venue are shown on the ticket.
The PDF tickets generated by the system can also always be found directly in the detailed view of an order.
Important note for orders with more than 10 participants
Please note that starting with the 11th participant, the PDF tickets will no longer be sent as a file attachment in the order confirmation. Instead, they can be downloaded by the end customer via an additional link.
Important note on the presentation of the price category
Please note that the maximum length for the price level designation on the PDF ticket is 25 characters. All characters after this are automatically truncated by the system.
Important note on the display of the meeting point and directions
If several PDF tickets are ordered in one order, this information is only displayed on the 1st PDF ticket for the 1st participant by default.
Why is the net value (less commission) shown on the PDF ticket for orders placed by manual resellers via bookingkit Reach?
bookingkit Reach places orders in bookingkit after deducting the commission, and this amount is used to create the PDF ticket in bookingkit.
For accounting reasons, we record the order value that you as a supplier receive from the manual reseller - i.e. the configured sales price minus the commission. Therefore, the final price recorded in bookingkit is also printed on the end customer's PDF ticket.
The developers of bookingkit Reach are aware of this problem and the issue has already been placed there as a feature request.
Alternatively, you could deactivate the display of the price in the PDF ticket settings at https://admin.bookingkit.com/settings/ticket-configuration - however, this then applies globally for all experiences and sales channels.