bookingkit

In this article you will learn which types of vouchers can be offered in bookingkit and how they can be included in your accounting.

Types of vouchers in bookingkit

Björn Blankenhagen

Maeva Rineau

All guidelines you need for your daily business powered by bookingkit.

Manage

Here we explain how you can use our internal shopping cart and add a manual order or reservation.

Internal cart - how to create a manual booking

An order is a binding booking of an appointment or a purchase of a voucher.

Orders in detail

How your end customers can create a binding order from a non-binding reservation.

Create reservations via manual bookings

Wherever you currently are in the bookingkit software, a search function is always available in the top right-hand corner.

How can I search for bookings or vouchers?

No worries, you are well equipped to deal with this in bookingkit, and you can simply make amendments to your customers' bookings.

How can I make changes to a booking?

How can I change the payment option for an order retrospectively?

How can I export all paid orders?

With just a few clicks you can easily and automatically resend booking confirmations to your customers.

How can I resend a booking confirmation to a customer?

Orders

A request is a non-binding Inquiry for appointments that, upon confirmation, leads to a booking

The view of your requests in detail

Requests

Here you will learn everything about order cancellations and how these are displayed in your bookingkit account.

Cancelled orders

Both functions seem to be interchangeable - learn what the substantive difference is here.

What is the difference between a refund and a cancellation?

The difference between cancelling an order and deleting an individual participant

What does "Blocked due to a Debited User's KYC limitations (maximum debited or credited amount reached)" actually mean?

Why can I only make a refund in the form of a gift voucher?

Why with PayPal only full refunds are possible.

No partial-refund with PayPal (only full refund)

Issue a voucher when an appointment is cancelled and ensure continued customer loyalty!

You need to make a refund? Why refunding with a voucher is the best option.

Unfortunately canceling and refunding bookings is the necessary evil of the day-to-day business of every leisure and activity provider.

What happens if I would like to make a refund, but there isn't enough funds available on my escrow account?

How you can initiate a refund in bookingkit without cancelling the associated order.

Refund without cancellation of the order in bookingkit

Cancellations

This article explains how vouchers can be created, cancelled and deleted.

Vouchers

Learn how to redeem vouchers on site - quick and hasstle-free!

Manual voucher redemption

Under "Orders" -> "Vouchers", you can create both gift vouchers as well as promotional vouchers and specify their codes.

How can I generate my own voucher codes?

Have you already defined your own value codes and would now like to import them together in bookingkit?

How can I import my own voucher codes?

Coupons are valid as often as desired within the promotion period and can be created for newsletter promotions or discounts.

Coupons

The calendar helps you keep track of your tours and activities.

Monthly View

How you can build your own individual day view using different settings and filters.

Day view

Check the Show experiences without participants checkbox in your calendar.

Why are there no appointments visible in my calendar?

How you can create and manage appointment series and individual appointments.

Defining appointments

How can I edit recurring appointments?

It is a piece of cake! Simply log into your bookingkit account and complete the following three steps:

How can I delete recurring appointments?

How to create recurring appointments that are based on your opening hours

Seminars taking place over the course of a few days, sport activities or festivals: all this possible with bookingkit!

How do I create appointments that exceed 24 hours?

Participant list - Generate a .pdf overview for a specific day or individual appointment

How you can delete or block appointments of a specific day.

What is the difference between "Clear day" and contingent 0/0 ?

Here you can find out how to connect your booked appointments directly to your calendar.

iCal calendar feed for Outlook, Google Calendar and other calendar programs

Calendar

This module allows you to set up various experience durations in just one experience.

Flexible duration of experience

Resource management

Things to consider when setting up resource management

Troubleshooting: Issues with the resource management

How to activate and configure the sending of PDF tickets as part of the order confirmation.

PDF tickets

bookingkit recently launched a new and powerful tool: the minimum number of participants.

Minimum number of participants

You can change the number of available spots for individual appointments in you calendar and/or for each of your marketing partners

Extended Quota Management

How to create up to 3 different price lists for 1 experience

Translate your experiences into up to eleven different languages and make your offer accessible to even more customers!

Translation module

Would you like to define special price categories for certain customer groups that shall not be visible externally?

Price categories visible to you as a provider

Modules

Everything you need to know about payment notices and PDF invoices for your end customers.

Processing invoices through bookingkit

It happens to everyone sooner or later: customers can make typos or forget to include information necessary for the invoice. You can fix it!

How can I change the information that appears on the customer's invoice?

Invoice (end consumer)

The bookingkit App for experience providers

With the mobile bookingkit app you have the possibility to scan tickets and thus register the entry of your customers.

Ticketscan with bookingkit

bookingkit app for iOS and Android

You can view your current rate in your bookingkit account under Account -> Contract at any time.

My Contract – Changing your current plan made easy

Perhaps you would like to pay your bill by direct debit, instead of having to make a transfer manually every month?

How can I pay my monthly invoices from bookingkit simply and easily by direct debit?

In case you decide to end your partnership with bookingkit, you will still be able to log into your account.