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Minimum number of participants

Set up a minimum number of participants for your experiences. Find out here if you can also limit the maximum number of tickets per order...

Written by Björn Blankenhagen

Summary

If you require a certain number of people for your event to take place, you can specify the number of participants in bookingkit.

  • Enable the minimum number of participants in your bookingkit account under Settings -> Modules:

  • You can customize this module for each event. To do so, simply go to Inventory -> Experiences in your bookingkit account and edit the corresponding event.

  • Do you want to specify a minimum number of participants but still want the event to take place even if there aren't enough participants? No problem! When editing the respective event, you can also set this with just one click:

Please note that this setting applies not per date but always to the entire shopping cart or order. A minimum number of 3 participants means that an order with fewer participants cannot be successfully completed.

Can I set a maximum number of tickets per booking?

It is currently not technically possible in bookingkit to set a maximum limit on the number of tickets/participants a customer can select in a single booking or order. While you can configure the overall capacity for an event or a minimum number of participants per booking, a built-in cap per individual order is not supported.

Recommended Workaround

The currently recommended approach is policy-based:

  1. Add a clear notice in the booking description/instructions: Inform customers during the checkout process that a maximum number of tickets per order/person is permitted.

  2. State cancellation terms: Clearly state that any bookings exceeding the ticket limit are subject to subsequent manual cancellation.

  3. Manual monitoring: Review incoming bookings and manually cancel/void orders that exceed the allowed limit.

This is not an automated solution. We have forwarded this as a feature request to our product team for future consideration.

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