When defining appointments for a single event in the bookingkit app, you can choose between one-time and recurring appointments. This makes bookingkit even easier to use. To create an appointment, simply select the "Experiences" tab and then "New Appointment" for the experience of your choice. You can then choose between a one-time or a recurring appointment.
Then you can choose between single and recurring appointments.
Individual appointment
An Individual appointment occurs irregularly or even just once, on a special occasion, for example. Simply mark it as "one-time appointment" and enter the date and time. You can also create multiple individual appointments.
Recurring appointments
Recurring appointments are best used for your standard appointments when your activities regularly take place. Recurring appointments help you organize your normal day-to-day business, since you no longer have to worry about managing appointments individually. Creating a recurring appointment is easy and still gives you a range of options:
If you select "Add recurring appointment", you must first choose a start date. You can either add an end date or use the "endless" option. In this case, the recurring appointment will automatically be extended for a maximum of 18 months.
After that, you have the option to choose whether the appointment should repeat multiple times per day, weekly, or monthly. Simply select the desired field and define the times or days accordingly.
Multiple times per day:
If you want to repeat your event several times a day, you must select the start and end time per day, and the interval, at which the event is repeated. You can also select the days on which the event takes place.
Multiple times per week:
If you want to repeat your event several times a week, choose the day and the time, at which the event takes place.
Biweekly:
If you want to repeat your event every 2 weeks, choose the day and the time, at which the event takes place.
Multiple times per month:
If you want to define a monthly event, select a day of the week and how often the event should repeat, e.g. the first, second, third or fourth day of the month. Make sure you also define the time. For example, you can create an event that takes place every second Saturday in the month at 9:30 AM.
Warning: As noted above, a recurring appointment is an appointment that is repeated at a specified interval. If an appointment takes place over several days, it is not necessarily a recurring appointment.
When you are finished, click "Save" to add the appointments to your calendar and allow your customers to start making bookings online!
How to create a series of appointments based on your opening hours...
How to create a series of appointments based on your opening hours...
Do you want your customers to be able to book throughout the day during your opening hours? Here, we’ll explain in just a few simple steps how you can easily set up your offering with bookingkit.
Activate the module
Under Settings > Modules, you first need to activate the Opening Hours module with just one click.
Set the opening hours at the experience level
Opening hours are applied at the experience level in bookingkit. Once you have activated the module, you can choose in the desired experience whether to offer appointments with a fixed duration or based on opening hours in the frontend (1).
The experience duration you set will correspond to your full opening hours. For example, if you're open from 10:00 AM to 6:00 PM, the experience duration will be exactly 8 hours (2).
Until what time should your customers be able to book on the same day?
You are open from 10:00 AM to 6:00 PM, but the last possible entry is at 5:00 PM? You can easily adjust this in bookingkit as well. When creating a new experience or editing an existing one, you just need to set an appropriate booking lead time or the last booking option. So, if you don’t want to accept online bookings for the same day an hour before the end of your opening hours, simply set a booking lead time of 1 hour.
Creation of a corresponding appointment definition
After configuring the opening hours, you still need to set the appointment dates, i.e., the days when your customers can book you. The existing logic hasn’t changed, except that now you only need to define the start of your opening hours.
How will it be displayed to my customers during booking?
Your customers can book as usual. Once a date is selected, the corresponding opening hours will be shown to the customer instead of individual appointments. The generated PDF ticket will, of course, be valid on the selected day during the set opening hours. Here's how it looks:
Important note when using opening hours in combination with multiple experience durations.
Bitte berücksichtige an dieser Stelle das bei Nutzung von Öffnungszeiten in Kombination mit mehreren verschiedenen Erlebnisdauern, die Darstellung der Dauern in der Tagesansicht des Kalenders rein technisch nicht unterstützt wird.
Display of durations for appointments with a fixed duration:
Darstellung der Dauern bei Terminen basierend auf Öffnungszeiten:
How you can create up to 3 different price lists for 1 experience...
How you can create up to 3 different price lists for 1 experience...
How you can represent your seasonality with bookingkit and the "Flexible Pricing" module.
As a provider of tours and activities, you can now increase your profit with flexible pricing through bookingkit. Along with the revenue boost, this feature allows you to improve your capacity utilization, which in most cases helps cover your ongoing costs.
Activate module: advanced pricing tiers
Under Settings -> Modules, you can activate the "Flexible Pricing" module.
Set flexible prices for the experience
You can create additional price lists directly under "Experiences" in the experience settings.
In addition to the standard price list, you can create up to 2 additional price lists per experience.
Create new appointment series and assign prices.
In the experience, you can now click on "New Appointment." Here, you can add the appointment series. Afterward, in step 4, you just need to assign the prices to the appointments.
Assign flexible prices to existing appointment series.
If you already have existing appointments, click on the calendar and select an appointment in the future. When you click on "Edit Appointment Series" and then "Next," you can assign the new prices to the appointments.
And this is what an experience with multiple price lists looks like from the customer's perspective:
How to create multiple experience durations for one experience...
How to create multiple experience durations for one experience...
This module allows you to represent multiple experience durations within a single experience. For example, if you run a jump house, offer rentals, or provide various courses of different lengths, your customers can directly select and book the desired duration within the experience.
Activation of flexible experience duration
Activate the "Multiple Experience Durations" module under Settings > Modules.
Add different durations to your experience
Click on "Edit" for the desired experience under Experiences. In the "Event Duration" section, you can now easily create one or more additional experience durations:
Create appointment series
Once you have set up different experience durations, you need to create new appointment series for each duration so that your customers can directly book the respective appointments online.
Resource management
After adding multiple experience durations and appointments, you need to link the different experience durations through resource management. If you haven't done so yet, create a resource and then link the respective experience durations in the next step. Please note that the different durations will be displayed as a separate experience in the resource management.
If your experience does not require capacity management and you can sell an unlimited number of tickets (with the respective durations), you naturally do not need resource management.
How will it be displayed to my customers during booking?
Your customers can now book different times within a single experience. After selecting a date, they can choose the corresponding duration and then select a time. The ordering and payment process remains the same – but see for yourself:
How can I edit appointment series?
Select a future appointment from the series you want to edit in the calendar.
Click on "Edit Appointment Series."
Configure the recurring appointment and click "Save" to apply the changes.
How can I delete appointment series?
Select any future appointment from the series you want to delete in the calendar.
Click on "Delete Appointment Series."
3. Confirm that you want to delete the appointment series by clicking "Delete."
Note:
If individual appointments from an existing appointment series have already been deleted, the above procedure may not work. In such cases, please contact us, and we can use our admin function to delete all unbooked appointments of an experience. (All already booked appointments will remain intact.) Unfortunately, when deleting appointments in this case, it is not possible to select specific days or times.