If your account has been deactivated, certain functionalities in bookingkit Next, the bookingkit widget on your website, and bookingkit Reach may change. Here is everything you need to know about it:
1. Access to bookingkit Next - https://admin.bookingkit.com/
Even if your account is deactivated, certain areas remain accessible to you:
Reports: You can still access the export environment. Learn more about our exports here.
Company Data: Your company data remains viewable and can still be updated if necessary.
Profile: The section for your user profile remains accessible.
Contract: You can still view details about your contracts.
2. Behavior of Widgets integrated on your website
After your account is deactivated, the following changes will affect the bookingkit widgets on your website:
Widgets are no longer displayed: If you have integrated a bookingkit widget on your website, it will no longer be visible to your customers.
No error messages: The widgets that are no longer displayed will not generate any visible error messages.
Experiences are deactivated: All experiences linked to your account will be deactivated, meaning the bookingkit widgets will no longer display any content.
3. Impact on bookingkit Reach - https://reach.bookingkit.com/
The deactivation of your account also affects functionalities within bookingkit Reach:
Login Is not possible: After deactivation, you will no longer be able to log in as a vendor on bookingkit Reach.
Visibility for marketing partners and resellers: Marketing partners and resellers will no longer see your experiences in bookingkit Reach, as your account will also be marked inactive there.
Reseller contracts remain unchanged: The status of your contracts with resellers is not affected by the deactivation of your account. However, these contracts will no longer be visible in bookingkit Reach as your account is inactive.
Don’t worry - your contractual relationship has been terminated, and any monthly base fees will, of course, no longer apply!
If you have any questions about the deactivation of your account or its associated effects, feel free to contact our support team at any time.