How does the contracting work with vendors?
You can request a contract offer from any vendors on the marketplace. Alternatively, any vendors can send you a contract offer if your marketplace's profile is Public.
The vendor will send you a contract offer with:
Partner rate: contains the details about the offer (commissions, retail rates etc)
Payment interval: the interval at which you have to settle orders with the vendor
Cancellation right: If not allowed, you will not be able to cancel orders on your own and will need to contact the vendor for cancellations.
Order editing right: If not allowed, you will not be able to edit order details (e.g., customer information, payment methods) on your own and will need to contact the vendor for any changes.
Service date and participant editing right: If not allowed, you will not be able to change service dates or adjust participant numbers on your own and will need to contact the vendor for modifications.
Contract duration: the start date and end date of the contract
Validity period: when the contract proposal will expire if you do not react to the vendor's offer in time.
The contract status will be waiting for confirmation. Within the My partners page you can:
Accept the offer: The contract status will change to active and you can start selling the vendor's inventory.
Negotiate: you can send a personalised message to vendors to ask for changes. The contract status will change to negotiating. The vendor will have to submit a new offer and you will have to review it again (step 3).
If the contract has a validity period and it is reached: the contract status will change to offer expired. The vendor will have to submit a new contract offer.
Amendment of an existing contract
Revoking a contract
You can revoke any contract at any time by clicking on "View" on a contract and then "revoke". The contract status will change to revoked and you will not be able to sell the vendor's inventory anymore. If you wish to work with this vendor again, the vendor will have to submit a new contract offer.
Contract expiry
If there is a set end date in one of your contracts, the contract will expire on this date. When the date is reached, the contract status will change to offer ended and you will not be able to sell the vendor's inventory anymore. If you wish to work with this vendor again, the vendor will have to submit a new contract offer.