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AI Revenue Engine: What it is and How to set it up?

Run your Revenue Boosting Webshop and AI Sales & Support Agent together on one widget, one line of code.

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Written by Deniz Ozakar

What it is?

The AI Revenue Engine isn't a separate feature you configure on its own — it's what you get when a widget has both the Revenue Boosting Webshop and the AI Sales & Support Agent turned on together. You can set both up from the start by choosing AI Revenue Engine from the Select widget dropdown when creating a widget, or combine them later — see Adding a webshop to an existing agent below.

It's still one embed snippet. Whether you're running the webshop alone, the agent alone, or both together as the AI Revenue Engine, it's the same single line of code on your site — nothing changes about installation.

What's different when you run both together?

On its own, the Revenue Boosting Webshop's panel is a browse-and-book experience: visitors search or scroll through your experiences and buy directly. On its own, the AI Sales & Support Agent is a chat window.

Combined, the booking panel itself gains a chat starter at the top — a "What are you looking for?" field with a send button, sitting right above your experience cards. A visitor can either browse the cards as usual, or type a question into that field to start a conversation, which continues in the AI Sales & Support Agent from that point on. Browsing and chatting live in the same panel instead of being two separate things to discover.

The standalone chat launcher (the round chat-bubble button) stays available as its own trigger too, alongside the webshop's trigger — so visitors have both an "open and browse/chat" entry point and a dedicated "just chat" entry point.

This is the only functional difference. Everything else — how tickets, vouchers, and Flexible Offers are configured, how brand colours work, how the Punku connection works — is exactly what's covered in the two collections linked below.

Setting it up

Starting fresh: create a new widget, and choose AI Revenue Engine from the Select widget dropdown. You'll get the Configuration, Palette, and AI Sales & Support Agent tabs all on one widget — follow Revenue Boosting Webshop: quick setup for the Configuration tab and AI Sales & Support Agent: activation for the rest.

Already have a Revenue Boosting Webshop? Open it and turn on the AI Sales & Support Agent tab — see AI Sales & Support Agent: activation. No new widget, no new code.

Adding a webshop to an existing agent

If you started with an AI Sales & Support Agent-only widget, you can turn it into the full AI Revenue Engine at any time. Open the Configuration tab on that same widget — you'll see a banner inviting you to add a webshop, plus the same Experiences available for ticket sales, Experiences with vouchers, and Flexible offers fields covered in Revenue Boosting Webshop: quick setup. As soon as experiences are configured there, the chat starter and browsing panel appear together — no separate widget, no new embed code.

Next steps

→ Full webshop configuration: Revenue Boosting Webshop: Easy Set-up and Advanced Settings.

→ Full agent configuration: AI Sales & Support Agent: activation and FAQ.

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