The payment details are mandatory upon sign-up, so you will be prompted to set it up right away when you activate your bookingkit account.
To set up your invoice payment details, click on the corresponding button under Account -> Company Data:
What happens if a payment fails?
If a payment fails, bookingkit automatically attempts to re-charge the unpaid invoice.
For instance, if a direct debit cannot be processed:
New mandate request: You will receive an automatic email and being prompted to provide a new direct debit mandate or update your existing payment details.
Next invoice cycle: The outstanding invoice amount will then be included and re-attempted for collection in our next monthly invoice cycle.
Alternative payment option: Should you prefer, you always have the option to settle outstanding invoices by credit card as well.
Changing payment details for bookingkit monthly invoice payments
Please note: If you wish to change your payment details for invoice payment (e.g., bank account or credit card information), you cannot do this directly in your account yourself. You need to raise a request with our Support team, who have the necessary access rights to update these details at an Admin level.